A little clarity.
Complete peace of mind.
Everything you need to know about your first consultation, ongoing care, and the thoughtful details in between.
A thoughtful beginning.
Is Move-In/Move-Out Cleaning a subscription?+
No. Move-In/Move-Out Cleaning is a one-time service with a one-time payment based on your home’s square footage and confirmed scope. It does not renew automatically.
How do I get started?
Request a complimentary in-home consultation. We’ll discuss your priorities, assess your home, and confirm the right service, square-footage tier, scope, and price. Request your consultation ↗
Where do you provide cleaning services?
We serve Las Vegas, Henderson, and surrounding areas. Include your address in your consultation request so we can confirm availability for your home.
What are your business hours?
We’re open Monday–Friday, 8:00 a.m.–5:00 p.m., in Las Vegas / Pacific time. We’re closed on weekends and holidays.
Is my consultation confirmed as soon as I submit the form?
Your form is a request for a preferred date and time. We’ll contact you to confirm your appointment before the visit. Consultations are 30 minutes, with the last preferred start at 4:30 p.m. The form blocks weekends and U.S. federal holidays, including observed dates.
Care shaped around your home.
Which cleaning services do you offer?
Our services include standard cleaning, deep cleaning, move-in / move-out cleaning, and recurring standard cleaning. We’ll recommend the right service and agree on its scope during your consultation. Explore services and pricing ↗
Does the price depend on my home’s square footage?
Yes. Our price guide has seven home-size tiers: up to 1,000 sq ft, 1,001–1,500, 1,501–2,000, 2,001–2,500, 2,501–3,000, 3,001–3,500, and 3,501–4,000 sq ft. Select your home size on the pricing page to see its existing rates.
What if my home is larger than 4,000 square feet?
Homes over 4,000 sq ft need a custom quote. Request a consultation so we can assess your space and confirm the right price.
Can I ask for extra services or specific areas to be cleaned?
Yes. Share your priorities and any extra services in your consultation request. Add-ons are quoted separately, and the final scope and price are confirmed with you before you enroll in a plan.
How should I prepare for my consultation?
Have your address, approximate square footage, preferred cleaning frequency, and any special priorities ready. Please tell us about delicate finishes, access instructions, pets, or other details that will help us plan your service.
A beautifully kept routine.
Can I subscribe to regular cleaning?
Yes. We offer weekly standard, biweekly standard, and monthly standard cleaning plans, with prices based on your home’s square footage. Enroll after your consultation confirms your exact plan and price. See recurring plans ↗
How do automatic payments work?
The first payment is charged when you enroll. Future payments renew every week, every two weeks, or every month until canceled. Each billing cycle includes one agreed cleaning visit. Appointment dates are arranged separately.
Does paying for a plan automatically schedule my visits?
One-time standard cleaning appointments can be selected through our Book & Pay page. Recurring plan appointment dates are arranged directly with Stevens. Purchasing a subscription or submitting a consultation request does not reserve a cleaning appointment.
What if my confirmed quote includes extras?
Contact us for a plan at your confirmed amount. Choose a subscription that matches your agreed square footage, service, and extras.
How do I cancel or change my subscription?
To stop future charges, cancel through your member account or contact Stevens before the next renewal. For changes to your frequency, home size, or service needs, contact us before enrolling in a different plan.
How can I pay online?
For one-time standard cleaning, select your square-footage tier and an available date and time on our Book & Pay page, then continue to Wix checkout for that appointment. If you have already paid a deposit, have extras, or need to pay a partial balance, use the personal Wix payment link Stevens provides instead. For automatic weekly, biweekly, or monthly payments, enroll in your confirmed plan on the Subscriptions page. Check your service and total before submitting payment.
Beautiful care. A little extra.
How do I earn rewards points?
Earn 1 point for every $1 spent. Join or sign in through our rewards form so your points can be linked to your member account. Online plan purchases earn points through Wix. For payments made outside those purchases, contact us to have your spending reviewed and credited.
What can I redeem my points for?
Redeem 250 points for $10 off, 500 points for $25 off, or 1,000 points for $60 off. You choose which reward to redeem using your available points.
Where can I see my balance and redeem a reward?
Visit our rewards page and sign in to your member account. Your account tracks your points and available rewards. Contact Stevens if you need help with a missing credit or redemption.
Will rewards reduce my automatic subscription payments?
Current reward coupons apply to cleaning bookings. They do not automatically discount an existing subscription renewal. Contact Stevens before redeeming if you want to use a reward with your recurring care.